Catalog Search Results
Pub. Date
2009.
Language
English
Description
In today's day and age, every caller likes to feel that they are dealing with a highly skilled and professional organisation.. In essentially every organisastion, the telephone is the first point of contact with the customer. How well we communicate on the telephone is crucial to the impression we leave with those customers and can ultimately affect whether they wish to do business with us.. Produced in Australia, this 12 part telephone skills video...
Pub. Date
2014.
Language
English
Description
Has your organization lost trust in its leaders? Precisely when organizations need employee involvement, trust levels are low and people are disengaged. What can managers and team leaders do to regain trust? This video provides realistic methods for rebuilding trust and gaining employee involvement. "Leadership: Whats Trust Got To Do With It?" tells the story of a team leader who realizes that he cannot lead his team without first gaining their trust....
Pub. Date
2016.
Language
English
Description
Susan Packard's three keys to great leadership: leaders are connected, leaders keep their organizations fresh, and leaders show courage. Easier said than done? Sharing lessons learned from failures as well as successes, Packard describes how to stay connected to customers and colleagues, always remembering that connections are reciprocal. She explains how innovation maintains your freshness while keeping your team motivated and engaged. And she details...
4) Himalaya
Pub. Date
2014.
Language
Tibetan
Description
Academy Award nominated movie filmed over seven months in the forbidding Dolpo region of Nepal, Himalaya tells the story of a generational struggle for the leadership of a tiny mountain village between its proud old chief and a headstrong young caravanner.
Pub. Date
2014.
Language
English
Description
Key topics: Leaders, Managers, Autocratic managers, Democratic managers, Laissez-Faire managers, Paternalistic managers, Theory X and Y managers. What's the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the real world?
Pub. Date
2020.
Language
English
Description
Many people look to their work for a sense of fulfillment and meaning. But meaning doesn't come from the specific task performed; it is derived from an individual's understanding of the task's purpose. Explore the many ways to help employees understand how their work and the company's collective activities serve colleagues, customers, and community.
Pub. Date
2023.
Language
English
Description
María Teresa Kumar shows you how to build your confidence as a speaker and prepare for public speaking. This talk is facilitated by author, activist, and strategist Rinku Sen as part of the Women's Leadership Online Summit produced by Berrett-Koehler Publishers.
Pub. Date
2010.
Language
English
Description
Now that you've learned how to overcome obstacles and prepare, it's time to learn the essential elements of actually giving a speech. Here, Professor Hale uses famous historical figures, including Gandhi and President Kennedy, as models for how to deliver your speech to - and connect with - specific audiences.
Pub. Date
2023.
Language
English
Description
There's no shortage of information for aspiring founders on how to start, fundraise for, and grow your company, but why aren't more women getting funded and growing companies? This talk with Jory Des Jardins -- co-founder of BlogHer and Global Head of Community at ConsenSys -- delves into the fundamental areas where female founders tend to do things differently than their male counterparts: * Women founders prioritize solving problems over cool new...
11) Creativity
Pub. Date
2016.
Language
English
Description
**Program Highlights**.- What you do when the baby is ugly, and why early versions of the best films actually tend to "suck.”.- Why your goal is not to avoid errors, but to remain in the dynamic middle of the "dumb quotient.”.- The best mix for your team: experienced members who can recognize a mistake and new ones who introduce the element of risk...When your goal is to lead a more creative team, your job is not to make your people more creative....
Pub. Date
2020.
Language
English
Description
Optimism and hope are two powerful ingredients in the recipe for a thriving workplace, and studies have confirmed their correlation to the bottom line. Explore the important differences between these two concepts and the specific ways in which employees can learn to shift from pessimistic or hopeless attitudes to more optimistic and hopeful ones.
Pub. Date
2020.
Language
English
Description
Inclusive workplaces experience higher engagement, performance, and results. But many still feel unable to bring their true selves to work, instead spending valuable energy minimizing or managing aspects of their own diversity – of identity, background, experience – to succeed. This takes a particular toll on diverse talent – women, people of color, LGBT individuals, people with disabilities – at a time when organizations are struggling to...
Pub. Date
2020.
Language
English
Description
Equity, Diversity, and Inclusion must happen at every level of the organization - though not every person may be in the same place. In this video, Mitch Warner for the Arbinger Institute will discuss: * The underlying mindsets that are the key factor in organizational change efforts * How to identify well intentioned but too often counterproductive ways we attempt to address issues like equity, diversity, and inclusion * A deeper understanding about...
Pub. Date
2020.
Language
English
Description
Can starting your day off with a few smiles really make a difference in your work performance? Yes! Discover how positive emotions can impact our brain structure and chemistry, resulting in significant psychological, cognitive, social, and health benefits that can improve work performance.
Pub. Date
2023.
Language
English
Description
Only radical imagination will create true transformation at this moment in the nation’s history. In this inspirational talk with Angela Glover Blackwell, Office of the Founder in Residence at PolicyLink, she helps to: * Ease the fear of those who are afraid of what lies ahead * Inspire the hope of those who don’t yet know how they can make a difference * Guide those in the equity movement to seek tangible outcomes This talk is facilitated by author,...
17) Share a Vision
Pub. Date
2010.
Language
English
Description
Martin Luther King Jr.'s "I Have a Dream" speech is one of the most iconic speeches in modern history. More important: It's the perfect example of a speech with the power to inspire. In this lecture, discover ways to articulate and share your personal vision with an audience.
18) I Got You
Pub. Date
2023.
Language
English
Description
Glenn Harris -- the President of Race Forward and Publisher of Colorlines -- is here to teach you how to be a good ally in the fight for gender equity. In this talk, Glenn highlights the guiding principles behind supporting women's leadership in any field. Join Glenn to learn: * Essential principles that people and institutions should value and practice to affirm women leaders, particularly women of color * How we can create and implement policies...
Pub. Date
2023.
Language
English
Description
This talk with former CEO of Popeye's Louisiana Kitchen Cheryl Bachelder challenges you to lead from your deeply held convictions by helping you: • Identify your purpose and principles • Bring your convictions into your leadership • See what this looks like in real life This talk is facilitated by Berrett-Koehler Publisher and President Johanna Vondeling as part of the Women's Leadership Online Summit produced by Berrett-Koehler Publishers.
Pub. Date
2010.
Language
English
Description
Improve and enhance your public-speaking skills with time-tested techniques and strategies used by Abraham Lincoln, Martin Luther King Jr., and other great orators. Delivered by frequent lecturer and distinguished historian Professor John R. Hale, these 12 engaging and accessible lectures offer you helpful insights no matter who your audience is.
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