Catalog Search Results
Pub. Date
2014.
Language
English
Description
How can corporations get the most out of their employees? Charles O'Reilly challenges the prevailing wisdom that companies must chase and acquire top talent in order to remain successful. He argues that companies need to abandon the obsession with hiring highpriced stars, and instead motivate ordinary people to build a great company and achieve extraordinary results. According to Dr. O'Reilly, companies should start with a set of values and a culture...
Pub. Date
2014.
Language
English
Description
Topics in this program include: recruitment, human resources, workforce, planning, selection, insurance and industry. Videos in this playlist include: --pt. 1: An Essential Guide to Recruitment & Selection. Recruitment should be seen not just as a process of filling vacancies, but as a part of workforce planning generally. The first stage in filling a vacancy is to define the vacancy the job description. The selection procedure varies from simply...
Pub. Date
2014.
Language
English
Description
Key topics: Motivation, People problems, Worker participation, Human resource management, Personnel. This film includes case studies of people with a variety of motivational problems. In each case the viewer is left to consider what the problem is and what might be done to solve it.
Pub. Date
2014.
Language
English
Description
Southwest Airlines started with a simple idea, and managed to stick with it through decades of unprecedented growth. According to Colleen Barrett, customers return because they like the experience and they like the way they are treated. And how do you keep them satisfied? By keeping your employees satisfied. Barrett spends 70-80% of her time ensuring that her employees are valued as people, and encouraged to do the right thing rather than doing things...
Pub. Date
2014.
Language
English
Description
Key topics: Appraisals, Listening skills, Feedback, Training, Interview skills, Human resource management, Personnel. In theory, appraisal interviews are a chance for a company to give feedback to employees about how they're doing, and for employees to air their feelings and concerns. But what happens in the real world?
Pub. Date
2014.
Language
English
Description
Learn the stages of a reference interview and the behaviors necessary to conduct a successful reference interview. Produced with a content committee of reference librarians and trainers. The program also discusses the unique challenges of online reference interviews. "Although an online reference interview is a lot like that done in-person, the librarian needs to be also be able to emulate the unseen visual cues while conveying a sense of personality,"...
Pub. Date
2014.
Language
English
Description
Good managers, wanting to do the right thing, can miss the boat when it comes to getting the best out of a diverse workforce. Not wanting to offend, they often choose peace over honest feedback, thereby limiting their people's potential. Not understanding what motivates each individual, they offer incentives that are not meaningful or encouragement that backfires. Doug Harris asks us to step outside our comfort zone and reap the benefits of expanding...
Pub. Date
2014.
Language
English
Description
One of the most effective management styles is teamwork, for it involves all staff in the decision-making process. Always among the leaders in participative management, libraries have begun to use teamwork strategies more and more frequently. Implementing these strategies is the focus of a new videotape, Teamwork basics. The 15-minute video reviews basic teamwork components and how they can be applied in today's libraries. It also illustrates teamwork...
Pub. Date
2014.
Language
English
Description
Key topics: Contracts of employment, Employment law, Rights at work, Maternity leave, Bullying, Victimisation, Discrimination, Equality Act, Redundancy, Human resource management, Personnel. How do contracts of employment, and employment laws more generally, help people at work? This film includes some basic facts about employment as well as examples of people with problems at work.
Pub. Date
2014.
Language
English
Description
What defines great leadership? Using original research on 360-degree feedback data for thousands of managers, Jack Zenger, with colleagues Joseph Folkman and Scott Edinger, identified 16 specific competencies the most effective leaders share. Of these, the ability to inspire and motivate others to high performance had the most significant, positive impact on the performance of the organization. And yet, it was the area in which managers were weakest....
Pub. Date
2014.
Language
English
Description
Change is no longer an event. Change is business as usual. Customers are demanding more, competition is fierce, and a turbulent economy and technological advances increase the pressure to do more with less. So how do you implement a change initiative and keep your organization exible and adaptive? Dr. Goman shares how to communicate to employees the WIIFM benefits of your plan and the negative consequences if they don't get onboard. She explains why,...
Pub. Date
2014.
Language
English
Description
Most organisations are built for stability, not for change. But in today's competitive environment, you must be ready to change and change frequently. Lawler and Worley explain how to increase your "surface area" with the outside world, drive leadership to lower levels in the company, and reward decision makers for change management as well as results.
Pub. Date
2014.
Language
English
Description
About 12 percent of the people your library could serve or hire have some type of disability in vision, learning, mobility, etc. People First demonstrates ways to break down both physical and attitudinal barriers without a large investment of time and money. Emphasis is on sensitivity, service and providing employment opportunities. Includes a discussion guide. --"Four stars, Editors Choice ... a superb production that focuses not only on the physical...
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